Before your appointment

• Arrival Time: Arrive on time for your appointment to allow for a relaxing experience and avoid delaying other clients. Please arrive 10 minutes early.

• Consultation: Your treatment begins with a short consultation as each massage we offer is customised to meet the specific needs of each guest. Please communicate any special health conditions, injuries and allergies to your therapist in order to maximise the benefits and enjoyment of your treatment.

• Hydration: Stay well-hydrated before your appointment

• Cancellation Policy: Please notify us in advance if you need to reschedule or cancel.
  We do ask for 24 hours notice and you can reschedule online or by contacting the spa.

During your appointment

• Communication: Communicate openly with your therapist about your preferences, comfort levels, and any concerns you may have during the treatment.

• Discomfort: If any part of the treatment becomes uncomfortable or painful, inform your therapist immediately.

• Allergic Reactions: Notify your therapist immediately if you experience any allergic reactions or adverse effects during the treatment.

• Mobile Phone: In order to ensure that sen spa is a tranquil environment, please have your mobile phone on silent at all times.

• Personal Items: Store your personal belongings safely and follow any instructions provided by the spa.

• Relaxation: Focus on relaxation and take deep breaths during your treatment to enhance the experience.

After your appointment

• Hydration: Drink plenty of water after treatments.

• Post-Treatment Advice: Follow any post-treatment advice or instructions given by your therapist to optimize the benefits and recovery.

• Rest: Allow yourself time to rest and avoid any strenuous activities that may counteract the effects of your treatment.

• Feedback: Provide feedback to the spa if you have any suggestions or concerns about your experience.

• Future Appointments: Consider booking future appointments in advance to secure preferred time slots and therapists.